Not at all! As long as we have access to your backyard (gate unlocked or code provided), we can service your pool. We'll text you the photo proof as soon as we're done so you know we were there.

We offer convenient monthly billing via credit card, debit card, or ACH bank transfer. You'll receive an invoice at the beginning of each month with transparent pricing. No hidden fees.

Yes! Our standard weekly service includes all maintenance chemicals (chlorine, tabs, acid, etc.) to keep your water balanced. Specialty treatments for severe algae blooms outside our control may incur a separate cost, but we always discuss it first.

While we take every possible step to prevent this in pools under our weekly care, living in Florida means factors such as heavy rain, extreme heat, storms, and sudden chemical imbalances can occasionally lead to algae growth beyond our control.

If your pool does turn green, we will act quickly to correct the issue and restore it to proper condition. If the issue is the result of anything on our end, we will take full responsibility and make it right at no additional cost. In some cases, additional treatments beyond routine maintenance may be required.

For new customers starting with a green pool, we offer a Green-to-Clean service to return your pool to a clear, healthy state before beginning regular weekly maintenance.

Light rain won't stop us; we'll still come and take care of your pool. If there's severe weather that makes service unsafe, we'll reschedule and notify you immediately.

Absolutely! We service both traditional chlorine and saltwater pools. We'll test and balance your water chemistry appropriately for your specific system.

We provide weekly service visits to ensure your pool stays in perfect condition year-round. Consistency is key to preventing algae and maintaining balanced chemistry.

Yes! During every visit, we inspect your equipment and will immediately notify you if we spot any issues. We'll provide photos and explain what needs attention before problems get worse.

After every visit, you'll receive a text message with before and after photos of your pool, plus all your water chemistry readings (chlorine, pH, alkalinity). You'll always know exactly what we did and how your pool is performing.

Damage or water quality issues caused by storms, flooding, power outages, or other natural events are considered outside of our control. While we are happy to assist with recovery and cleanup, these situations may require additional services beyond routine maintenance.