More Than Just Pool Guys, We’re Neighbors.
Meet the team
Best Pools USA isn't a big, faceless franchise. We are a firefighter owned and family operated pool service proudly based right here in Manatee County, Florida.
We built this company around one simple idea: Homeowners should never have to wonder if the pool guy showed up.
That’s why we focus on reliable weekly service, clear communication, time-stamped photo proof and chemicals reports after every visit, and a true 5-star customer experience from start to finish. When you call us, you get us. No call centers, no run-arounds. Just consistent, white-glove service from people who care about your pool as much as you do.
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Owner & Pool Technician
🚒 Local firefighter💦 6+ years of hands-on pool experience
🏝️ Florida born and raised (right here in Manatee County!)
With a family rooted in public service, Chris followed that path while building his passion for pool care. Chris handles your pool care each week and takes pride in doing things the right way, not rushing through stops or cutting corners. From cleaning to water chemistry and equipment checks, he believes consistency and attention to detail matter.
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Co-Owner & Head of Customer Experience
💬 10+ years in customer support, sales & training✨ Obsessed with creating a 5-star, white-glove experience
📱 Handles onboarding, communication, scheduling & support
🇷🇺 Fluent in Russian
While Chris takes care of your pool, Natalie makes sure every customer feels taken care of. From your first call to ongoing support, she handles marketing and sales outreach, customer onboarding, communication, scheduling, and making sure no detail gets missed.
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Head of Emotional Support
🐶 2.5-year-old maltipoo🧠 Super smart & curious
💗 Very loving & cuddly
🎾 Can chase a ball for hours
📺 Enjoys watching TV (but attacks it during suspense 😅)
Teddy may not clean pools, but he’s a very important part of the team morale. He’s our constant cheerleader!
Why Customers Choose Us
We deliver a true 5-star, white-glove experience by:
✓ Not skipping steps during weekly service
✓ Sending photo proof & chemical reports after every visit
✓ Prioritizing clear, consistent communication
✓ Going the extra mile when issues come up
✓ Providing a customer portal to track service history & billing
Contact us
Interested in our services? Please complete the form below or call/text us at (941) 500-5480.
We're happy to answer any questions via text with no phone call required to make the process quick, easy, and pressure-free 😊
We'll review your message and get back to you within 24 hours. Thank you! 💙