Looking to switch or start pool cleaning service?

Here are some 8 important questions to ask before choosing a pool service company 👇

1. Do they send time-stamped photos and chemistry reports after each visit?

If they don’t, how will you know your pool was actually serviced? Consistent reporting creates accountability and helps you stay informed about your pool’s condition.

2. Does their service include weekly vacuuming?

Many companies only vacuum monthly or charge extra for it. We vacuum weekly using both manual and spot vacuuming to help clean hard-to-reach areas like spas, steps, corners and benches.

3. Is salt cell cleaning included in the monthly price?

Salt cells require regular cleaning to function properly. Many companies charge separately for this service, but we include it as part of our weekly maintenance program.

4. Are chemicals included in the monthly cost?

Some pool companies advertise a low monthly rate, then charge separately for chemicals. Make sure you understand exactly what is — and isn’t — included before signing up.

5. Is filter maintenance included or priced separately?

Filter cleanings are often treated as an add-on service. We include routine filter maintenance because clean filters are essential for proper circulation, water clarity and equipment longevity.

6. Are they insured?

If damage or an accident happens while servicing your pool, proper insurance helps protect both the homeowner and the company.

7. Do they require a contract?

Some companies lock customers into long-term agreements. We believe customers should stay because they’re happy with the service, not because they’re stuck in a contract.

8. How responsive and communicative are they?

When questions or issues come up, you want a pool company that communicates clearly, responds promptly and makes you feel supported.

Choosing the right pool cleaning service can be overwhelming, especially when many companies offer different pricing and service levels. Asking the right questions upfront can help you better understand what’s included, avoid hidden surprises, and feel confident about who you trust with your pool.

If you have questions about pool service or want to see how we do things differently, we’re always happy to help.

Cheers,

Natalie & Chris 💙

Questions About Pool Service?

If you’re comparing pool service companies or have questions about your pool, feel free to complete the form below or call/text us at (941) 500-5480. We’re happy to help, no pressure and no phone call required 😊

8 Questions to ask before hiring a pool Cleaning Service